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Crisis Leadership
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Crisis Leadership

Planning for the Unthinkable
Jossey-Bass • 2004 • 148 pages
The text presents a systematic, behavioral model that underlies crisis management, showing which personality functions are required for managing and preparing for major crises. The book discusses the extreme importance of Emotional IQ in handling, responding, and preparing for any crisis. Crisis Leadership presents the findings from new national surveys and new concrete, easy-to-understand models for implementing programs of proactive leadership. The combination of models-including a comprehensi...
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Ian Mitroff

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