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Privacy Policy

Last Updated: March 9, 2026

TaskTroll ("we," "our," or "us"), operated by Books & Guides Pro LLC, is committed to protecting the privacy of families and children who use our platform. This policy explains what information we collect, how we use it, and your rights.

Children's Privacy: TaskTroll is designed for families with children. We take special care to protect children's data and comply with applicable children's privacy laws including COPPA (Children's Online Privacy Protection Act).

1. Information We Collect

Parent/Guardian Information

  • Account data: Name, email address, password (via WordPress/MemberPress)
  • Billing data: Payment information is processed by Stripe and MemberPress; we do not store credit card numbers
  • Family data: Family name, timezone, currency preference
  • Health data (optional): Parent medication names, dosages, schedules, diagnoses (if you use the Parent Hub medication feature)

Child Information (Provided by Parents)

  • Profile data: Child's first name, date of birth, avatar/photo
  • Activity data: Chore completions, points earned, badges, XP levels
  • Financial data: Allowance amounts, wallet balance, transaction history
  • Health data (optional): Medication names, dosages, schedules, illness records, temperature readings
  • Photo submissions: Chore proof photos uploaded by children
  • Card data (optional): Debit card transaction history, spending patterns (processed by Stripe)

Automatically Collected Data

  • Device type and browser information
  • IP address and approximate location (for timezone detection)
  • Session data and login timestamps
  • App usage patterns (pages visited, features used)

2. How We Use Your Information

  • Provide the service: Manage chores, track allowances, issue debit cards, display dashboards
  • Authentication: Verify parent identity and manage child PIN-based access
  • Notifications: Send chore reminders, approval alerts, and medication reminders
  • Financial processing: Process card funding, track transactions, calculate allowances
  • Improve the service: Understand usage patterns to fix bugs and improve features
  • Support: Respond to your questions and resolve issues

3. How We Protect Children's Data

  • Child accounts are created and controlled exclusively by parents/guardians
  • Children log in with a family code and PIN; they do not provide personal information directly
  • We do not collect children's email addresses or contact information
  • We do not display advertising to children
  • We do not sell or share children's data with third parties for marketing
  • Children's data is isolated to their family and not visible to other families
  • Parents can view, modify, or delete their children's data at any time

4. Information Sharing

We do not sell your personal information. We share data only with:

  • Stripe: For payment processing and debit card issuance (subject to Stripe's Privacy Policy)
  • Hosting providers: Our servers store your data securely
  • Legal requirements: If required by law, court order, or government request

We do not share data with advertisers, data brokers, or social media platforms.

5. Data Storage & Security

  • Data is stored on secure servers in the United States
  • All connections use HTTPS/SSL encryption
  • Passwords are hashed and never stored in plain text
  • Database access is restricted and credentials are protected
  • Multi-tenant isolation ensures families cannot access each other's data
  • Debit card numbers and sensitive financial data are stored by Stripe, not on our servers

6. Data Retention

  • Active accounts: Data is retained as long as your account is active
  • Cancelled accounts: Data is deleted within 30 days of account deletion
  • Financial records: Transaction history may be retained for up to 7 years as required by financial regulations
  • Backups: May contain data for up to 90 days after deletion

7. Your Rights

You have the right to:

  • Access: Request a copy of your family's data
  • Correct: Update inaccurate information at any time through the app
  • Delete: Request deletion of your account and all associated data
  • Export: Download your family's data in a portable format
  • Restrict: Limit how we process your data
  • Object: Opt out of non-essential data processing

To exercise these rights, contact us at support@booksandguidespro.com.

8. Cookies & Local Storage

We use essential cookies and local storage for:

  • Session management (keeping you logged in)
  • Timezone and date detection (for accurate chore scheduling)
  • Child session tokens (secure PIN-based authentication)

We do not use advertising cookies or third-party tracking cookies.

9. Third-Party Services

  • Stripe: Payment processing and card issuing
  • WordPress/MemberPress: Account management and subscriptions
  • Firebase Cloud Messaging: Push notifications (optional, mobile only)

10. Changes to This Policy

We may update this privacy policy periodically. We will notify active subscribers of material changes via email. The "Last Updated" date at the top reflects the most recent revision.

11. Contact Us

For privacy questions or concerns:

Books & Guides Pro LLC
Email: support@booksandguidespro.com
Website: tasktroll.com