Privacy Policy
Last Updated: February 5, 2026
BooksAndGuidesPro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and applications.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, password when you register
- Profile Information: Organization name, contact details you choose to provide
- Payment Information: Billing details processed securely through Stripe
- Content: Books, images, audio files, and other content you create or upload
- Communications: Messages you send to us or through our platform
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent in applications
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies for authentication and preferences
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve our services
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our services (hosting, payment processing, analytics)
- Marketplace Transactions: Buyer/seller information necessary to complete purchases
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Third-Party Services
Our services integrate with third-party providers:
- Stripe: Payment processing and seller payouts (Stripe Privacy Policy)
- WordPress/MemberPress: Account management and subscriptions
5. Data Security
We implement appropriate security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Depending on your location, you may have rights to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at the email below.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Cookies and Tracking
We use cookies for:
- Essential Cookies: Required for authentication and security
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Understand how visitors use our services
You can control cookies through your browser settings, but some features may not function properly without them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: admin@booksandguidespro.com
Or use the contact form on our website.